KERDOS SUPPORT
Help with KERDOS
Microphone not working
Open your device settings, allow microphone access for KERDOS, then return to the app and start a new listening session. KERDOS will not listen until you confirm the consent notice.
Call audio is unclear
The current speakerphone mode listens through the device microphone. Keep the phone one to three feet away, reduce background noise, and use the Prospect and Sales Rep controls to separate the speakers.
Scorecard unavailable
KERDOS requires at least two captured prospect turns and two captured sales-rep turns. It will not create a score when there is not enough transcript evidence.
Privacy or deletion request
See Privacy and Data & account deletion. For additional help, use the contact form at kerdosrevenuegroup.com.